Privacy Policy
Last updated: 1 Oct 2025
This Privacy Policy describes how EVERESTELLAR LIMITED (“we”, “us”, “our”) processes information when you use the NMC CBT mobile application (the “App”) and our website.
1. What we collect
- App analytics & diagnostics. Basic usage data (e.g., screens viewed, session length, crash logs) to improve stability and features.
- Advertising identifiers. If you consent, the App may use the device advertising identifier for ad personalisation control. You can opt out or reset this in system settings.
- Support information. If you contact us, we receive your email and the information you provide.
2. How we collect
Data is collected through the App and our service providers, including analytics, diagnostics, and advertising SDKs.
3. How we use information
- Operate and improve the App.
- Measure performance (e.g., crash reports).
- Show ads and manage consent where applicable.
- Respond to support requests.
4. Advertising & consent
The App uses Google AdMob. In regions that require it, we use Google’s User Messaging Platform (UMP) to obtain your consent choices (e.g., personalised vs non-personalised ads). You can revisit your choices via the App’s privacy options.
For details on Google’s data practices, see Google’s Partner Sites policy.
5. Legal basis
Where required, we rely on your consent for ad personalisation and on legitimate interests to maintain and improve the App and to show contextual ads.
6. Retention
We keep analytics and diagnostic data only as long as needed for the purposes above or as required by law. Support emails are kept as long as necessary to resolve your request.
7. Children
The App is intended for adults and trainee clinicians. It is not directed to children under the age required by local law for consent to online services.
8. International transfers
Your information may be processed in countries outside your own. We use reputable providers that implement appropriate safeguards.
9. Your choices
- Reset/limit ad tracking in system settings.
- Use the App’s privacy options to change consent, where available.
- Contact us to access or delete data we control directly (e.g., support emails).
10. Security
We use reasonable technical and organisational measures to protect information. No method of transmission or storage is 100% secure.
11. Third-party links
The App may link to third-party resources (e.g., NHS/NMC websites). Their practices are governed by their own policies.
12. Changes to this policy
We may update this Privacy Policy. Continued use of the App after changes means you accept the updated Policy.
13. Contact
Email: [email protected]
Company: EVERESTELLAR LIMITED
Registered address: